Cabell-Huntington Health Department stay at Home Advisory – READ UPDATE

IT Help Desk

IT Services provides a single point of contact for the technology needs of Mountwest students, faculty and staff. The IT HelpDesk provides phone, email and walk-in support for a variety of technology services. The IT HelpDesk does not support personal or home computers of faculty or staff.

MCTC Ticket System

MCTC Laptop Program

Contact Us

Location: Main Campus Room G12 or Student Services OneStop Area
Phone: (304) 710-3470
Email: helpdesk@mctc.edu
Hours: Monday - Friday 8am-6pm

Reset your own password option!

IT Services is implementing a self-service password reset option for our faculty, staff, and students.  Check back soon for more information.

Experiencing problems with blackboard?

If you are unable to access your courses, contact the Director of Distance Education, Kim Schroeder schroederk@mctc.edu or 304-710-3428

Learn more from our short video!

Step by Step Helpdesk Guides

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