Business Administration, A.A.S.
Associate of Applied Science
60 Credit Hours
Call Center Supervisor, A.A.S.
Associate of Applied Science
60 Credit Hours
Hospitality Management, A.A.S.
Associate of Applied Science
60 Credit Hours
Increasing complexities in the business environment have created the need for individuals who possess a greater diversity of skills. Interpersonal, communication, analytical, decision-making, customer service and computer skills are essential for success in business.
An associate degree in Management Technology provides these skills and prepares students for entry-level positions in organizations with career paths that eventually lead to supervisory and management positions. The program also prepares employed individuals for upward mobility within their organizations.
A concentration in business administration is designed to train students who seek supervisory positions in a retail environment. Upon completion of this program, the graduate will be able to demonstrate fundamental supervisory skills; apply knowledge of business computer software to business activities; apply relevant mathematical skills to business activities; demonstrate a working knowledge of ethical, legal and social skills that relate to the business environment; make decisions after gathering and analyzing information; prepare and present written and oral communication; and demonstrate knowledge specific to the specialized option.
Increasing complexities in the business environment have created the need for individuals who possess a greater diversity of skills. Interpersonal, communication, analytical, decision-making, customer service, and computer skills are essential for success in business.
Students completing these courses will be proficient in all facets of communication and will tailor their communication skills to the call center environment. This program provides students with a deeper knowledge of current contact center management topics, operations and practices. Courses focus on the analytical skills to determine the needs of the call center industry and problem-solving skills to apply management to meet those requirements. Emphasis is placed on communication, teamwork, ethics, and the skills for managing diversity within the contact center industry.
A concentration in Call Center Supervision is designed to train students who seek management positions in a call center or the teleservice industry. Upon completion of the Associate in Applied Science Degree in Management Technology, the graduate will be able to demonstrate fundamental supervisory skills; apply knowledge of business computer software to business activities; apply relevant mathematical skills to business activities; demonstrate a working knowledge of ethical, legal and social skills that relate to the business environment; make decisions after gathering and analyzing information; prepare and present written and oral communication; and demonstrate knowledge specific to the specialized option.
The possibilities for satisfying careers are almost limitless and the rewards and satisfactions far exceed those of many other fields of work. They all possess a common future as one of the most dynamic employment and career fields available.
A career in hospitality management means that you are involved in every aspect of your property’s operations. From the front of the house to the back, you need a firm grasp on customer service so that you may provide an exemplary guest experience, starting from pre-arrival to arrival, occupancy and departure, and future return visits! Finance, marketing, and managing employees to succeed also fall on your shoulders.
A concentration in Hospitality Management includes a strong core of business courses, including accounting, economics, marketing, and human resource management, as well as hotel management specific course such as Travel, Tourism & Hospitality, Event Management, Managing Catering Operations and Introduction to Vineyards & Breweries.
We have excellent full-time and part-time faculty with real-life experience. Our business programs will provide knowledge in accounting, business law, economics, finance, marketing, management, and business computer software. They will also enhance your critical thinking, communication, and mathematics skills.
Our Associate of Applied Science degree business programs can be completed within two years if you take all of the required courses within two academic calendar years. Many students who are working full-time, and who have other obligations may take longer to complete the degree requirements. If you have course work from other accredited colleges you may be able to complete the program in less time.
The more education and diversified skills that you acquire, the more opportunities that you will create for yourself, and allow you to more easily achieve your career goals. Mountwest’s business programs provide a quality business education and a variety of marketable skill sets.
We have articulation agreements with a number of four-year institutions. Marshall University is one of those institutions. Many of our graduates pursue Baccalaureate degrees from the University in either Accounting, Finance, or Management.
The keys will be your ability to manage your time, keep up with your chapter readings and assignments, asked for help if and when you are struggling with a class, and stay connected with your professors. The Mountwest faculty are advocates for you and want to see you succeed.
The college adheres to an open admission policy which means applications with a high school diploma or GED are eligible for admission. Applicants with neither a high school diploma nor GED may be admitted on a conditional basis.
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