IT Services

IT Services

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IT Services provides a single point of contact for the technology needs of Mountwest students, faculty and staff. The IT HelpDesk provides phone, email and walk-in support for a variety of technology services. The IT HelpDesk does not support the personal or home computers of faculty or staff.


Current Top 5 Things to Remember


Contact the IT HelpDesk

  • Online:  Request assistance, check the status of an open support ticket, and review known issues online at
  • Phone:  304-710-3470
  • Email:
  • Walk-in:  Main Campus Room 108 or Student Services OneStop area
Regular Hours
Monday - Wednesday 8:00 a.m. to 7:00 p.m.
Thursday 8:00 a.m. to 7:00 p.m.
Friday - Sunday CLOSED
Spring 2017 Special Hours
Student Services OneStop Area is staffed with a Helpdesk Representative at various times through the day.
Martin Luther King, Jr. Holiday, January 16, 2017 CLOSED
Memorial Day Holiday, May 29, 2017 CLOSED