Thank you for visiting the Mountwest Support Group section. To give a description of the services we provide we'll give a small introduction of the pages you can find links in the dropdown list on your right.
The Mountwest Help Desk provides support for Students, Faculty, and Staff. The Help Desk is located in room 108.
The Help Desk provides support for the following areas:
- Banner (Faculty and Staff Gateway)
- Student Self-Service
- Email (live accounts)
- Student Printing
Banner is our organizational database and on our page three buttons are available for logging in, testing features, and training.
Open computing can be a concern for students in that they often need computer access to complete assignments, the hours can be found on that page..
Other concerns or interests of note
The MCTC Helpdesk hours are as followed:
8:00am - 4:30pm, Monday - Friday
If you are unable to contact us during the normal business hours, please call 304-710-3470 to leave a phone message. We will return your call as soon as possible.